Contact Us

Sales Director: John Gao

Cellphone: +86-13618377608


WhatsApp: +8613618377608

Wechat: hyvisionstar

Address: 28-2, 5, Number 99, Hongcaofang Street, Shapingba District, Chongqing 400042, China

After Sales Service

Our normal products warranty is 1 year, some products have 3-5 years warranty. 

During The Warranty

1. For Software

If there are problems with the software, we will repair them online for free through remote control software.

2. For Hardware

If some parts of the products have problems, we will send you the parts and repairing instruction video, so that you can easily replace the parts.

If there are problems that can not be fixed by replacing the parts, you can send the devices back, and our factory will repair the devices for you or send you completely new devices.

After The Warranty

For software problems, we still offer free repairing service. For hardware problems, we can send you the parts at its basic cost without additional service fees.

Learn more about our after sales service, please contact us.